Strong partnership with our owners is the backbone of our business. We are committed to positioning your hotel business for long-term success. It’s a commitment you can count on, from a team that believes in building partnerships that last. Your director of franchise operations is a dedicated field resource, focused on helping you achieve your goals by taking advantage of all Wyndham franchisee benefits and services.
10Based on survey of sites receiving operations visit during select months in 2023.
Provide personalized guidance on enhancing quality, performance and revenue – while maximizing time and money
99% owner satisfaction with their local field team10
Leaders with an average of 25+ years of industry experience
Designed to be used together, PerformanceIQ, an easy-to-read performance scorecard, and our Hotel Operations Guide, enable you to better understand your hotel’s monthly performance and offer actionable steps you can take day-to-day to help improve upon that performance. These proprietary tools are designed to maximize performance and help position our franchisees for long-term success.
Our goal is to ensure you have all the knowledge you need to successfully operate your hotel business. Wyndham University’s practical, effective, and best-in-class training is available through multiple channels, including in-person and on-site training, live webinars, video, and over 100 professionally designed, self-paced online courses, making it easy to quickly train your team from the convenience of your hotel. Topics include:
Our highly skilled Design & Construction team offers deep brand expertise and industry knowledge to support your needs. They provide expert design, project, and technical guidance every step of the way for projects of all sizes. With a dedicated project manager, construction guidance and troubleshooting assistance, we offer you high value support through the different phases of entitlement, permitting, financing and construction as well as regular site visits. Supporting your project team, our goal is to ensure the design and construction of your hotel is as seamless as possible and that you open on time and on budget.